Delivery Information

Your order will be delivered to the address you indicated when your order was placed. The products bought on MommysCharms.com will be delivered to one address in United Arab Emirates, Saudi Arabia, Bahrain, Kuwait and Oman. We do not deliver to PO Box addresses.

Upon receiving payment, we will approve your order then it will be processes and scheduled for delivery on next working day.

The Courier Company will try to reschedule a delivery of unclaimed parcels within 1-2 days of after the first attempt of delivery. After 3 delivery tries we will be cancelling the order on our end. 

Please note that it might not be possible for us to deliver to some locations in which event, we will inform you using the contact details that you provide to us when you make your order or if you wish to arrange the delivery to an alternative delivery address.

MommysCharms.com does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place.